OvalJet at PRINTING United Expo
“Customers have told us, ‘If there was a Best In Show award, OvalJet would have received it,’” said Tom Grinstead COO of 240 Tech.
Service Ticketing Support on the 240 Tech Portal
This new system will allow us to service machines quicker, provide real-time status feedback and updates, and give us a long-term record of any reported issues. These records will help us to continuously improve the OvalJet and the overall user/technician experience.
Assist AR Launch for Enhanced Customer Support
With the launch of Assist AR we’re increasing OvalJet up time. We’re able to resolve issues immediately, by utilizing augmented reality (AR) to troubleshoot and assist in real-time, as opposed to you waiting for a technician to arrive at your facility for machine maintenance.
Approaching Labor Shortages in the Garment Printing Industry
As America experiences increased labor shortages and number of unfilled job positions, we can view it as an early warning to industries to explore cost savings options such as improving…
